Effective Date: [29-07-2023]

Thank you for choosing Aquaflow Analytics. This Refund and Cancellation Policy outlines the terms and conditions pertaining to refunds and cancellations for our services and products.

1. Refund Policy

1.1. Eligibility Criteria

We are committed to ensuring your satisfaction with our services and products. To be eligible for a refund, please meet the following conditions:

• Service Refunds: If you are dissatisfied with our service, you may request a refund within 7 days from the commencement date of the service.
• Product Refunds: If you are not satisfied with your product purchase, you may request a refund within 7 days from the date of purchase.

1.2. Refund Process

To initiate a refund, please contact our customer service at [info@aquaflowanalytics.com]. Our team will guide you through the process and assess your request based on the eligibility criteria. If your request is approved, the refund will be processed within 3 days and issued using the original payment method.

1.3. Refund Limitations

Certain situations may limit or exclude refunds, including:

• Services Rendered: Refunds will not be provided for services that have already been rendered, or partially rendered.
• Customized Services: Refunds are not applicable to services that have been customized or personalized according to your requirements.
• Third-Party Charges: Any third-party charges and fees involved in the transaction will not be included in the refund amount.

2. Cancellation Policy

2.1. Service Cancellation

To cancel a service, please provide a written notice to Aquaflow Analytics at least 2 days prior to the scheduled commencement date. Cancellations made within this timeframe will not incur any charges. Cancellations made after this period may be subject to a cancellation fee.

2.2. Product Order Cancellation

For product order cancellations, please contact us at info@aquaflowanalytics.com. If the cancellation request is received before the product is shipped, a full refund will be provided. If the product has already been shipped, the standard refund policy will apply.

3. Contact Us

If you have any questions, concerns, or inquiries regarding our Refund and Cancellation Policy, please contact us at info@aquaflowanalytics.com.